As part of our annual canvass of electors we will be sending emails to a number of households where we hold email addresses, asking you to update us on eligible persons living at your address.

Our emails have been sent using a secure GOV.UK messaging service and have the above logo within the message – you can see us listed under the “Organisations using Notify” section here Performance data – GOV.UK Notify (

The email will ask you to update your household information at an external website ( which is hosted by Idox Software Limited, a company which provides services and software to local authorities in the United Kingdom.

If you are unsure about the authenticity of an email, or if you are having any difficulty accessing the online response service, please contact our office on 01224 068400 Monday to Friday 9am to 5pm.