1. Ease of access to the office.

The office visited Woodhill House Elgin Divisional Office Banff Divisonal Office

The ease of access Very Easy Easy Satisfactory Bad Very Bad

2. Courtesy and Competence of staff

Please select from the lists below to describe your experience.

Courtesy	Very Courteous Reasonably Courteous Acceptable Poor Very Poor
Competence	Very Competent Reasonably Competent Acceptable Poor Very Poor

3. Ease of access to information about services

Please select from the list Very Easy Easy Satisfactory Poor Very Poor

4. Time taken to answer your query

Please say how long it took to fully satisfy your enquiry and whether you felt this was acceptable in the circumstances.

5. Other Comments or suggestions

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